Terms & Conditions

Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at The Flower Farm, you confirm that you accept these terms & conditions which shall apply to all orders placed or to be placed at The Flower Farm for the sale and supply of any products. 

None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing and signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by The Flower Farm in confidence to protect your personal information. The personal information you provide will be used to ensure deliveries to you, and to provide offers and information on our products. 

The information you provide is only available to  The Flower Farm and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request  The Flower Farm delete or correct the information held about you. By accepting the The Flower Farm conditions, you agree to the above.

Force Majeure

Events outside The Flower Farm control, which is not reasonably foreseeable, shall be considered force majeure, meaning that  The Flower Farm is released from obligations to fulfill contractual agreements. 

Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. 

The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, bans, etc.

Payment

All products remain The Flower Farm’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised and confirmed before confirming the purchase. 

You confirm that all details you provide to The Flower Farm for the purpose of ordering and purchasing goods are true, accurate, and current, and that the credit card or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

All transfers conducted through The Flower Farm are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. 

Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

 The Flower Farm reserve the right to end our agreement with you if you fail to make payment to us when due, you breach any of our terms and conditions, or if we suspect that you have engaged, or are about to engage, or have any way been involved in fraudulent or illegal activity with us.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Ordering

When placing an order you agree that all information given is accurate and complete.

All orders are subject to acceptance and product availability. If The Flower Farm does not have enough stock to deliver the goods you require we will notify you to offer alternatives or the expected delay in delivery.

Additional Information

The Flower Farm reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event of a product being sold out,  The Flower Farm has the right to cancel the order and refund any amount paid in the best way.  The Flower Farmshall also notify the customer of equivalent replacement products if available.

The delivery period stated is an approximate timescale. Goods will be sent to the address given in your order.

Liability

We do not accept liability for any errors and/or omissions contained in our website.

If an error is discovered in the price of goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfill an order for a product that was advertised at an incorrect price.

We cannot be held responsible for any differences in colour between the image on our site and the actual product.

We take every measure to ensure any data we collect is held securely and internet fraud is prevented. However, we cannot be held liable in the extremely unlikely event of a breach in our system.